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SERVICE & SUPPORT

Service & Calibration

Each SafeTest Pressure Transducer (PT) is calibrated straight from manufacture and recommended to be serviced every 12 months. A SafeGauge service includes recalibration to ensure accuracy and performance as well as other necessary maintenance.

Annual Service Inclusions

calibration

Calibration

Each PT undergoes an eight-point calibration performed by an authorised technician and is re-issued a calibration certificate for an additional twelve months.

software update

Software Update

The software will be updated to the
latest version.

performance test

Performance Test

We will test the performance on the key functions of the kit including the wireless connection, response, accuracy, and make necessary recommendations.

battery replacement

Battery Replacement

Replace with a new
battery pack.

Service/Calibration Partners

WA

QLD

Are you ready to put safety first?

SafeGauge Service and Support

 

Service and Calibration

 

SafeGauge provides calibration services to ensure your equipment works correctly and accurately. Regular calibration ensures that your equipment remains within specification and reduces the risk of errors. We offer in-house calibration services, as well as on-site calibration services to ensure that your equipment is always ready for use.

 

Our team of skilled technicians is trained to perform calibration services to ensure your SafeGauge products operate at optimal levels. We also offer software updates, performance tests, and battery replacements as part of our annual service inclusion to help you maintain your equipment and minimise downtime.

 

 

Annual Service Inclusion

 

We offer an Annual Service Inclusion package to ensure that our products are always performing at their best. This package includes calibration, software updates, performance testing, and battery replacement. This ensures that your equipment is always up to date and working optimally.

 

Calibration

Our calibration services ensure that your equipment is accurate, reducing the risk of errors and improving safety. We provide traceable calibration certificates to guarantee the accuracy of your equipment.

 

Software Update

Our software updates ensure that your equipment is up to date with the latest features and capabilities, allowing you to work more efficiently and safely.

 

Performance Test

Our performance tests ensure that your equipment is operating at peak performance, reducing downtime and improving productivity.

 

Battery Replacement

Our battery replacement service ensures that your equipment is always ready for use. We use only high-quality batteries to ensure that your equipment will continue to work optimally.

 

 

Submit a Service Request

At SafeGauge, we understand that equipment downtime can be costly, which is why we offer a simple and straightforward process for submitting a service request. Our support team is available to assist you with any questions or concerns and ensure that your equipment is up and running as soon as possible.

 

Submit a Warranty Claim

We stand behind our products and offer a warranty to ensure that our customers have peace of mind when using our equipment. If you have any issues with your SafeGauge product, please contact our support team, and we will be happy to assist you with submitting a warranty claim.

 

Service/Calibration Partners

SafeGauge has partnered with a network of service and calibration partners across various regions to provide our customers with local support and faster turnaround times. Our partners are trained and authorized to provide service and calibration for SafeGauge products, ensuring you receive the same high-quality service and support regardless of location.

 

At SafeGauge, we are committed to providing exceptional customer service and support. Contact us today to learn more about our service and calibration options, or to submit a service request or warranty claim.

 

 

 

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Warranty Claim

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